Terms & Conditions
Last updated: January 2026
Company Information & Website Ownership
This website is owned, maintained, and operated by SproutBox, the entity named on the registered trade license.
- Country of Domicile: United Arab Emirates
- Email: hellosproutbox@gmail.com
- Phone: +966536421401 (KSA), +971503276929 (UAE)
- P.O. Box: 73111
- Office Address: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
By accessing or using this website, you agree to be bound by these Terms & Conditions.
User Eligibility
Users must be 18 years of age or older to register, transact, or make purchases on this website.
Minors may only use SproutBox products under adult supervision.
Users are responsible for maintaining the confidentiality of their account and any activity carried out under it.
Payments, Pricing & Currency
Payments are processed securely through a certified payment gateway (Telr).
Accepted Payment Methods
- Visa
- Mastercard
- American Express
- Apple Pay
- Samsung Pay
- STC Pay (where supported)
- Cash on Delivery is not available.
Visa or MasterCard debit and credit cards in AED will be accepted for payment.
SproutBox does not store, share, rent, or pass debit or credit card details to third parties. Cardholders are advised to retain copies of transaction records.
Sanctions & Restricted Countries
SproutBox does not provide products or services to individuals or entities in OFAC-sanctioned countries, in compliance with international regulations.
Our Commitment & Your Responsibility
SproutBox products are designed with care to support playful, screen-free learning experiences. However, every child is unique, and outcomes may vary.
By purchasing and using SproutBox products, you agree to the following:
- Parental Discretion: Activities are designed for specific age ranges, but caregivers must assess suitability based on their child’s development, temperament, and abilities.
- Adult Supervision: All activities must be carried out under direct adult supervision at all times. SproutBox is not responsible for incidents arising from unsupervised use.
- Choking & Safety Awareness: Some components may present a choking risk for children under 3 years of age. Please follow all age guidelines and safety instructions.
- Allergies & Sensitivities: Caregivers are responsible for reviewing materials and adapting or omitting activities if allergies or sensitivities apply.
- Use of Materials: SproutBox is not liable for issues arising from misuse, failure to follow instructions, or substitution of materials.
- No Guaranteed Outcomes: We do not guarantee specific learning or developmental outcomes.
Liability Waiver
To the fullest extent permitted by law, SproutBox, its founders, team members, and partners are not liable for any injury, loss, or damage arising from the use or misuse of our products.
Intellectual Property
All SproutBox content is protected by copyright.
- For personal, home use only
- Commercial, educational, or group use requires written permission
- Reproduction or resale is not permitted
- Contact: hellosproutbox@gmail.com
Governing Law
Any purchase, dispute, or claim arising from this website shall be governed and construed in accordance with the laws of the United Arab Emirates.